Privacy Policy
At AUS Luxury Hire, we are dedicated to delivering high-quality services to you, and this policy outlines our ongoing commitment to managing your Personal Information responsibly.
Our approach is guided by the Australian Privacy Principles (APPs), which are part of the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.
If you would like to learn more about the Australian Privacy Principles, you can visit the website of The Office of the Australian Information Commissioner at www.oaic.gov.au."
What is Personal Information and why do we collect it?
Personal Information refers to information or an opinion that can be used to identify an individual. Examples of the Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
We obtain this information through various means, including interviews, correspondence, phone calls, emails, our website luxsportscarrentals.com.au, your website, media and publications, cookies, and third-party sources.
However, we cannot guarantee the website links or policies of authorised third parties. We collect your Personal Information primarily to provide our services to you, to provide information to our clients, and for marketing purposes.
In certain situations where you would reasonably expect such use or disclosure, we may also use your Personal Information for secondary purposes closely related to the primary purpose. If you wish to unsubscribe from our mailing/marketing lists, you can do so by contacting us in writing.
When we collect Personal Information, we will explain to you, where appropriate and possible, why we are collecting the information and how we plan to use it.
Sensitive Information
The Privacy Act defines Sensitive Information as information or an opinion related to an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
We will only use Sensitive Information in the following ways:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Whenever possible and reasonable, we will collect your Personal Information directly from you. However, in some situations, we may receive information from third parties. If this occurs, we will take reasonable measures to inform you about the information we have received from the third party.
Disclosure of Personal Information
In certain situations, we may need to disclose your Personal Information. These may include:
Third parties with whom you have given us consent to share your information; and
Cases where disclosure is required or authorised by law.
Security of Personal Information
We store your Personal Information in a way that reasonably safeguards it from unauthorised access, modification, misuse, and loss.
When your Personal Information is no longer required for the purpose it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, some of your Personal Information may be kept in client files, which we will retain for at least 7 years.
Access to your Personal Information
You have the right to access, update, and/or correct your Personal Information held by us, subject to some exceptions. If you would like to access your Personal Information, please contact us in writing.
We will not charge you for making an access request, but we may ask for an administrative fee to provide you with a copy of your Personal Information.
To ensure the security of your Personal Information, we may request identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
We consider it essential that your Personal Information is kept up-to-date. We will take reasonable measures to ensure that your Personal Information is accurate, complete, and up-to-date. If you discover that the information we have is incorrect or not up-to-date, please let us know as soon as possible so that we can update our records and continue to provide you with high-quality services.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
99 York Street, Sydney, CBD
enquiries@ausluxuryhire.com.au
0480 091 603
